Booking Terms & Conditions

Accommodation

  • What you pre-book is what we accept, and you pay for.
  • Park Facilities are for paying guests only.
  •  All rates cover 1 or 2 people double share, 1 car per site.(Maximum 4 adults in any cabin).
  • Arrivals no earlier than 2pm (Any arrival after office hours should be pre-arranged).
  • Departures no later than 10am (A late checkout fee will apply if warranted)
  • No late check outs charge is one full night
  • Fees include GST and must be paid in full 2 weeks prior to arrival.
  • Bookings are to be confirmed by a deposit.
  • Refund conditions apply to all cancellations.
  • Bookings are not transferable.
  • Bond required for group bookings.
  • Sorry, no pets, fires or fireworks allowed.
  • Pets allowed on powered sites between 1st May and 30th September only.
  • Conditions apply to all discounts.

Rate Periods

  • Peak – 24th December to 31st January, Easter holidays and Long weekends
  • Off Peak – 1st February to 31st May and 1st September to 23rd December
  • Winter – 1st June to 31st August.
  • Winter (Powered Sites) – 1st May to 30th September
  • All rates are based on 2 adults double share.

Additional Fees

  • Extra Vehicles $3 per day – Boats $3 per day
  • Marina $7 per day – All rates are GST inclusive
  • Rates are subject to review at any time
  • Minimum booking periods
  • Easter/Melbourne Cup – 4 night minimum.  Conditions apply.
  • Long Weekends – 3 nights
  • Management reserves the right to change minimum booking period at any time.

Bookings Cancellation & Refund Policy

  • Please check all the details on your confirmation letter carefully to ensure that they are in accordance with your wishes.  Please contact us to make any changes.
  • The balance of your tariff is due 2 weeks prior to arrival.  Please contact us should you wish to make part payments before payment is due.
  • A Cancellation fee of $20 applies to cancel.
  • No refunds are given if the booking is cancelled within 14 days of arrival.  No refunds are given for early departures (regardless of the reason for early departure).
  • Should a guest fail to check in on the said date, a “no show” charge of the first nights accommodation will be incurred.
  • Cabins are to be left in a clean and tidy manner, and include the washing of all dishes or a cleaning fee will apply and a deduction will be made from the credit card details provided.  This also applies to any damage or breakages.
  • The park facilities are for paying guests only.  Your visitors abusing the use of these facilities may result in cancellation of your booking with no refund.
  •  Please note that our check in time is 2pm and check out is 10:00am.