Join Our Team at the Mulwala Water Ski Club!
Are you passionate about hospitality and providing exceptional customer service? The Mulwala Water Ski Club is seeking motivated and enthusiastic individuals to join our dynamic team!
What opportunities do we offer?
Located on the beautiful shores of Lake Mulwala, the Mulwala Water Ski Club is one of the region’s premier destinations for family-friendly activities, dining experiences and water sports. With stunning lake views, a vibrant atmosphere, and a strong community focus, we offer both members and visitors a place to unwind, have fun, enjoy great food and live entertainment.
Apply Today
Current Positions Available
Front Office Holiday Park and Reception
Join the team at Mulwala Water Ski Club and be the friendly face that makes every guest feel at home!
Career growth & training
Staff perks & lakefront vibes
Supportive, dynamic team
Love working with people? This is your chance to shine in hospitality
Key Responsibilities:
As the first point of contact for members and guests at the Club and Ski Club Holiday Park, this position is responsible for providing a friendly, efficient welcome, assisting with navigation of the facilities, and ensuring a positive guest experience. This role involves managing bookings, coordinating administrative tasks, and ensuring compliance with relevant policies and standards.
- Greet and welcome members and guests, ensuring compliance with the Registered Clubs Act, RSA, and RCG policies.
- Provide excellent customer service to Mulwala Water Ski Club and Ski Club Holiday Park members and guests.
- Assist with new membership applications and renewals.
- Manage courtesy bus bookings and communicate with drivers.
- Handle incoming calls, address inquiries, or redirect as necessary.
- Use RMS to manage accommodation bookings and generate daily reports.
- Coordinate with cleaners and maintenance teams as required.
- Ensure knowledge of and compliance with the self-exclusion scheme.
- Maintain a clean and organized reception area in line with the Club’s mission statement.
- Operate point-of-sale systems, handle cash, and perform reconciliations.
- Adhere to Work Health and Safety policies.
- Conduct cabin checks.
- Ensure contractor sign ins.
- Maintain a guest-oriented, polite, and friendly attitude at all times.
- Uphold confidentiality as per the Confidentiality of Information Agreement.
- Follow all policies and procedures in accordance with the Club’s standards and legal requirements.
- Adhere to the uniform policy and ensure proper timekeeping (scan on and off for shifts, including breaks).
- Be flexible and willing to take on additional duties within your ability, as required to support the operational needs of the club.
Prerequisites:
Essential:
- Excellent written and verbal communication skills.
- Ability to work independently and also as part of a team environment.
- Proficiency in Microsoft Office, including Excel.
- Experience with record keeping and database management.
- Availability to work weekdays and weekends.
Desirable:
- Understanding of Registered Clubs Act
- Understanding of the Clubs NSW Gaming Code of Practice
- Experience in the Hospitality industry.
- Experience in money handling (eg. cash, card and online transactions.)
- Experience with RMS or other accommodation booking systems.
- Prior customer service, hospitality or tourism experience,
- Demonstrated ability to problem solve and multi task effectively.
- NSW Responsible Service of Alcohol (RSA) Certification
- NSW Responsible Conduct of Gaming (RCG) Certification
Ready to roll up your sleeve & make a real impact?
Apply now to join our dedicated, friendly team:
Complete the online application form with required attachments
Food & Beverage Attendants
Join Our Team at the Mulwala Water Ski Club!
Are you a friendly, energetic individual with a passion for hospitality? The Mulwala Water Ski Club is looking for dedicated Food & Beverage Attendants to join our vibrant and positive team!
Key Responsibilities:
- Providing exceptional customer service to our members and guests
- Mixing, serving and presenting drinks to a high standard
- Ensuring the bar area is clean, well-stocked and organised
- Engaging with customers to create a welcoming atmosphere
- Working alongside a supportive team to ensure smooth operations
What We’re Looking For:
- A co-do attitude and commitment to delivering excellent service
- Have or be willing to obtain RSA (Responsible Service of Alcohol) and RCG (Responsible Conduct of Gambling) certification (NSW)
- Availability to work weekends and public holidays
- A team player with a friendly, positive demeaner
- Prior experience in a similar role is an advantage but not essential
What We Offer:
- Flexible working arrangements to suit your lifestyle
- A positive team culture and a vibrant atmosphere where you’ll enjoy coming to work every day
- Staff benefits including discounts and perks at the Club
- Opportunities for growth add development within the Club
- Work in a stunning lakeside location with fun and energetic team
If you’re passionate about hospitality and want to be of a dynamic team in an exciting, water front location, we want to hear from you!
Click here to view the Position Description
Ready to roll up your sleeve & make a real impact?
Apply now to join our dedicated, friendly team:
Complete the online application form with required attachments
For more information contact Brett Cleese (Chief Operating Officer)
Coffee Shop Attendants
The Mulwala Water Ski Club is looking for passionate Coffee Shop Attendants to join our team at our one-of-a-kind café, offering a fantastic opportunity for individuals seeking flexible work hours.
About the Role:
- Provide exceptional customer service in a welcoming, vibrant environment
- Prepare and serve a variety of hot and cold beverages, snacks, and light meals
- Keep the coffee shop clean, organized, and fully stocked
- Work in a friendly team, providing the best experience for our guests
- Must have or be willing to acquire RSA/RCG certifications (NSW)
Why Work with Us?
- Unique coffee shop located in a stunning lakeside setting, open both day and night
- Perfect for those seeking a second job with flexible hours to suit your schedule
- A positive, fun, and supportive team culture that makes every shift enjoyable
- Opportunities for career growth, staff discounts, and benefits
If you’re a coffee lover with a friendly attitude and are looking for a flexible work environment, apply today!
Click here to view the Position Description
Ready to roll up your sleeve & make a real impact?
Apply now to join our dedicated, friendly team:
Complete the online application form with required attachments
For more information contact Brett Cleese (Chief Operating Officer)
Courtesy Bus Driver
Courtesy Bus Drivers Required – Join Our Team at Mulwala Water Ski Club!
The Mulwala Water Ski Club is looking for reliable and friendly Courtesy Bus Drivers to provide safe and convenient transport for our members and guests.
Key Responsibilities:
- Safely transport guests to and from the Club, ensuring their comfort and safety at all times
- Provide excellent customer service, greeting passengers with a friendly attitude
- Maintain a clean and well-kept bus
- Ensure adherence to traffic regulations and Club policies
What We’re Looking For:
- A current and valid full driver’s license
- Excellent communication skills and a customer-first attitude
- Previous experience in a similar role is preferred but not essential
- Flexibility to work evenings, weekends, and public holidays
- A positive, professional attitude and a passion for customer service
- Ideally available to work at least one weekend a month
- Must have or be willing to obtain RSA and RCG certification (NSW)
What We Offer:
- Flexible working hours to suit your lifestyle, including evening and weekend shifts
- A positive, supportive team environment
- Staff benefits including discounts and perks at the Club
- Work in a unique, lakeside location with a vibrant atmosphere
If you’re a safe and friendly driver looking to be part of an exciting and community-focused team, apply today!
Click here to view the Position Description
How to Apply:
Complete the online application form below and include your resume and cover letter.